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Understand the Rules Before You Start

These legal terms govern how your account on qiuqiu789 works — what we expect from you, what you can expect from us, and how disputes are handled. Access to this platform depends on local law and is available only where local regulations permit.

Account Terms ApplyJurisdiction-Dependent AccessDANA, OVO, GoPay Wallet PolicyData Retention RulesPolicy Contact Available
qiuqiu789 Understand the Rules Before You Start
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Rights

We take account security and data handling seriously. Your personal details — name, contact information, and wallet data linked to DANA, OVO, or GoPay — are stored only as long as your account is active or as required by applicable regulations. We do not sell your data to third parties. Here is how we manage the key areas you should know about.

Cookies and Tracking

We use cookies to keep your session active and remember your account preferences. You can adjust cookie settings in your browser, though some features may not work without them.

Account Security

Login is protected by OTP verification sent to your registered mobile number. We recommend you never share your OTP or account PIN with anyone, including support staff.

Data Retention

We retain your account data for as long as your account exists and for the period required by applicable local regulations after closure. You can request a copy of your data via email support.

Request Changes or Deletion

To update personal details or request account deletion, contact support through live chat or email. Wallet-linked data changes require identity verification before processing.

POLICY CONTACT PATHS

Reach Us on Legal and Account Queries

If you have a question about these terms, a data request, or a dispute about your account, we have direct channels to handle it. Wallet-related disputes — including DANA, OVO, and GoPay transaction queries — are routed through account support. Reach out through the method that suits you; all channels are monitored for policy-related matters.

Live Chat Open the chat window from your account dashboard. Policy questions, account disputes, and wallet-name verification queries are all handled here directly.
Email Support For formal policy requests — including data access or account-closure requests — email our support team. Responses address your registered account details only.
Account Help Centre The Help Centre covers common legal questions: account ownership rules, wallet-matching policy, and how to request a review of a suspended account.

Common Questions About Our Legal Terms

These are the questions we get most often about account terms, data rights, and how our policies apply in Indonesia. If yours is not here, live chat is the quickest way to get a specific answer.

Yes, these terms apply to all registered accounts. Access to the platform depends on local law and is available only in eligible regions where regulations permit it.

Wallet-name matching is a core part of our account-ownership policy. It protects your funds and prevents unauthorised withdrawals. Mismatches trigger a manual review before any withdrawal clears.

Yes. Email our support team from your registered address and request a data copy. We will verify your identity first, then send the relevant account data to your registered contact.

Contact us via live chat or email with your account details and a clear deletion request. Wallet-linked data removal requires identity verification before we process it.

We will notify you via your registered contact. You can raise a formal dispute through live chat or email. Our team reviews each case against the specific term that was flagged.

We communicate material changes through your registered account contact. Continued use of the account after a notified update constitutes acceptance of the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.